Privacy Policy
Introduction
Destiny Gateways (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our visa services. Please take a moment to carefully read and understand this Privacy Policy.
By using our services, you consent to the practices described in this Privacy Policy.
Information We Collect
We collect various types of information to provide you with our visa services. The information we collect may include:
Personal Information: This includes your name, contact information (such as email address and phone number), passport details, date of birth, and other identifying information required for visa processing.
Travel Information: Details about your travel plans, such as destination, travel dates, and purpose of your trip.
Payment Information: Payment card details, billing address, and other payment-related information for processing service fees.
Communication Information: Records of our communications with you, including emails, chat messages, and phone calls.
Device and Usage Information: Information about your device and how you use our website or mobile application, including your IP address, browser type, and pages visited.
How We Use Your Information
We use the information we collect for the following purposes:
Visa Processing: To facilitate the processing of your visa application, including verifying your eligibility, submitting your application to relevant authorities, and communicating with you about your visa status.
Customer Support: To respond to your inquiries, provide customer support, and assist with any issues you may encounter.
Payment Processing: To process payments for our services and manage billing.
Communication: To send you important updates and notifications related to your visa application or our services.
Improvement: To improve our services, website, and user experience, including analyzing data and trends.
Legal Compliance: To comply with applicable laws and regulations.
Disclosure of Your Information
We may disclose your personal information to:
Government Authorities: To submit your visa application to relevant government authorities or agencies.
Service Providers: To third-party service providers who assist us in providing our services, such as payment processors and IT providers.
Legal Requirements: To comply with legal obligations, including responding to legal requests, court orders, or legal processes.
Business Transactions: In the event of a merger, acquisition, or sale of all or part of our company, your information may be transferred as part of the transaction.
Your Choices and Rights
You have the following rights regarding your personal information:
Access: You can request access to the personal information we hold about you.
Correction: You can request corrections to inaccuracies in your personal information.
Deletion: You can request the deletion of your personal information, subject to legal and contractual restrictions.
Withdrawal: You can withdraw your consent for processing your personal information, where applicable.
Data Portability: You can request a copy of your personal information in a structured, machine-readable format.
Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will provide notice of any material changes.
Contact Us
If you have any questions, concerns, or requests related to your privacy or this Privacy Policy, please contact us at info@destinygateways.com.